Our services
Sales
We offer fully managed and supported sales service solutions to help clients enhance their results and foster enterprise growth. Our sales services complement our clients’ operations and ensure seamless and positive customer experiences, ultimately improving their profitability.
BPO/KPO
We provide BPO/KPO services that improve the productivity, efficiency, and outcomes of our clients. Our specialists supply services that emphasize promptness, dependability, and excellence. We offer customized solutions tailored to our clients’ specific needs to streamline operations and increase profitability.
Customer Care
We provide superior customer service and increase customer confidence on behalf of our clients. Our experienced team strives to exceed customer expectations and supply exceptional care, thereby boosting customer satisfaction, loyalty, and support for our clients’ businesses.
Professional Services
We offer a variety of professional services to help clients achieve their goals. Our specialists provide superior products and services and work closely with clients to understand their specific needs and develop customized solutions that increase productivity and efficiency throughout their entire enterprise.
IT Services
Our IT services are tailored to suit the specific requirements of our clients’ businesses. We offer a variety of technological services to meet their needs. We work closely with them to understand their requirements and develop individual solutions to ensure that we meet those needs.
testimonials
Trusted by our partners
METRIC
of Answer
2020/2021/2022
Our Industries
BPO Outsourcing Services in the Dominican Republic
Synergies provides high-quality BPO outsourcing services in the Dominican Republic, a nearshore location with many advantages and benefits. With a workforce that is multilingual and professional, our team can handle everything from basic back-office functions to sophisticated business processes.
We have been providing high-quality BPO outsourcing services since our founding in 2006. We take pride in having ISO 9001 and ISO 27001 certifications, which attest to our dedication to security and quality. We also prioritize the development of our employees through the Synergies Learning Center, providing personalized training and support to ensure that they have the skills and knowledge to deliver exceptional service to our clients.
Synergies values every employee, client, and partner, offering personalized service and accessibility that sets us apart from multinational BPO’S. We go the extra mile to achieve the established goals, and our robust business continuity plan provides stability for our clients. Our support staff is available from day one, and we assign a dedicated operations manager to each client to ensure effective communication and implementation . Our commitment to client satisfaction and employee well-being makes us a preferred BPO outsourcing partner.
In addition, we have state-of-the-art facilities in Santiago and La Romana with a capacity of 800 seats per shift , 24/7 operations that make us a leader in the industry.
At Synergies, we understand the value of communication and are dedicated to finding the best solutions for the companies we work with. We treat your business as our own, thus achieving the highest levels of satisfaction. Our services are designed to help you reduce costs and increase efficiency, allowing you to focus on your core competencies.
Here are some reasons why Synergies is the best choice for your BPO outsourcing needs:
Our Commitment to Delivering Exceptional Solutions
EXCELLENCE AND INNOVATION
Our
Experience
Technology:
Client
Comfort
SOCIAL RESPONSIBILITY
At Synergies, social responsibility is at the core of everything we do. We believe that businesses have a responsibility to provide quality services but also to give back to the community. That’s why we’ve established the Synergies Care Foundation, a non-profit organization focusing on carrying out various social responsibility programs to help make a positive impact on the communities where we operate.
